
Crowd Management training
Saudi Entertainment Academy / PSC
The Saudi Entertainment Academy, one of the Strategic Partnerships Institutes at the Technical and Vocational Training Corporation in the Kingdom of Saudi Arabia, is a training academy focused on preparing Saudi human resources with essential skills for the entertainment industry. This is achieved through the delivery of specialized artistic programs accredited and ending with employment.
The Challenge
Crowd management is both a fundamental and crucial aspect in the entertainment industry. The basics of hospitality, courtesy, safety, and crowd flow must be explained and practiced.
Deployment
Pico4E, Meta Quest 2 & 3, WebGL. Playable through the Inversive platform.
Our solution
The user embodies different professions involved in crowd management. In the context of an event attracting a large number of people, several challenges arise.
At the entrance, the trainee checks guests’ tickets and directs them to the most appropriate lines, taking into account their profiles (vulnerable individuals, people with disabilities, VIPs, etc.).
At the security checkpoint, bag searches must be thorough to identify prohibited items and ensure everyone’s safety.
Finally, as a host, you need to familiarize yourself with the venue and its environment to guide each guest effectively and appropriately, based on specific cases.
Of course, since things rarely go as planned, you must be prepared at any time to respond to sudden crises, fights, medical emergencies, uncooperative guests, unexpected questions, and security issues.